Nairobi Serena Hotel - Nairobi
Once upon a time, in a land where the sun paints the savanna gold, a traveler sought a sanctuary amidst the wild. Here, giant elephants roam under the gaze of Mount Kilimanjaro while lions slumber in the tall grass. From the bustling streets of Nairobi to the turquoise waves of Diani Beach, every path leads to a new wonder. You can rest in hand-picked lodges or coastal villas, feeling the pulse of the African soul. Start your journey where the horizon never ends and nature sings a lullaby.
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Nairobi Serena Hotel
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
Check availability
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
Outdoor fireplace
All plates, cutlery, glasses and other tableware have been sanitized
Lockers
Business centreadditional charge
Daily housekeeping
Breakfast takeaway containers
Barber/beauty shop
Shared stationery such as printed menus, magazines, pens, and paper removed
Air conditioning
Kids' meals
Fitness centre
Spa and wellness centre
Children's playground
Garden
Wheelchair accessible
Express check-in/check-out
Non-smoking throughout
Non-smoking rooms
Process in place to check health of guests
WiFi
Tour desk
CCTV in common areas
Room service
Internet services
Use of cleaning chemicals that are effective against Coronavirus
Parking on site
Guest accommodation is disinfected between stays
Cashless payment available
Soundproof rooms
Trouser pressadditional charge
Face masks for guests available
Free parking
Ironing serviceadditional charge
Spa/wellness packages
Private parking
CCTV outside property
Free WiFi
Concierge service
Designated smoking area
Laundryadditional charge
Invoice provided
Emergency cord in bathroom
Bar
Outdoor pool
Physical distancing in dining areas
Wine/champagneadditional charge
Fitness
Staff follow all safety protocols as directed by local authorities
Packed lunches
WiFi available in all areas
Sun loungers or beach chairs
Toilet with grab rails
Linens, towels and laundry washed in accordance with local authority guidelines
Car hire
Saunaadditional charge
Breakfast in the room
Spa facilities
Parking
24-hour front desk
Luggage storage
Lower bathroom sink
Kid-friendly buffet
Swimming pool
Massageadditional charge
Airport shuttle
Delivered food is securely covered
Coffee house on site
Security alarm
Spa lounge/relaxation area
Airport shuttle (additional charge)
Snack bar
Facilities for disabled guests
Babysitting/child servicesadditional charge
Shuttle service (additional charge)
Meeting/banquet facilitiesadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Dry cleaningadditional charge
Hand sanitizer in guest accommodation and key areas
Currency exchange
Outdoor furniture
Kids' pool
Smoke alarms
Physical distancing rules followed
Safety deposit box
Sun umbrellas
Shuttle service
Lift
Restaurant
Terrace
Key card access
Fire extinguishers
24-hour security
Fax/photocopyingadditional charge
Food can be delivered to guest accommodation
First aid kit available
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
